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Effective Date: 1/1/2025
Last Updated: 1/1/2025

Haven Neighborhood Services (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, havenservices.org, or engage with our services.

Information We Collect

We may collect the following types of information:

  1. Personal Information: When you interact with us (e.g., sign up for our services, register for events, or make a donation), we may collect personal information such as:
    • Name
    • Email address
    • Phone number
    • Mailing address
    • Payment information (for donations or event registrations)
  2. Non-Personal Information: We also collect non-identifiable data, such as:
    • IP address
    • Browser type
    • Device information
    • Pages visited and time spent on our site
  3. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and collect data about website usage. You can adjust your browser settings to decline cookies if you prefer.

How We Use Your Information

We use the collected information to:

  1. Provide and improve our services
  2. Process donations and event registrations
  3. Communicate updates, event information, and promotional content
  4. Respond to inquiries and provide support
  5. Analyze website traffic and user behavior

How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following cases:

  1. With Service Providers: Third-party vendors assisting with payment processing, email marketing, or analytics.
  2. Legal Compliance: If required to comply with applicable laws or respond to legal requests.
  3. Organizational Use: As necessary for the operation and improvement of our programs.

Your Choices and Rights

You have the right to:

  1. Access and request a copy of your personal information.
  2. Update or correct your personal information.
  3. Opt out of marketing emails by clicking the “unsubscribe” link in our communications.
  4. Request deletion of your personal information, subject to legal and operational requirements.

To exercise these rights, please contact us at info@havenservices.org.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any information.

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such a collection, we will take steps to delete the information.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to this page. We encourage you to review this page periodically.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Haven Services
3655 South Grand Avenue STE. 240
Los Angeles, California 90007

info@havenservices.org

213-375-4663

By using our website, you consent to the terms outlined in this Privacy Policy. Thank you for trusting Haven Services.